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Terms of Use (TOU)
The “Lausanne participe” website, the City of Lausanne’s digital participation platform, accessible at the following address: https://participer.lausanne.ch/, is operated in accordance with Swiss law. Use of this site is governed by these terms and conditions. By using the website, you acknowledge that you have read and accepted these terms and conditions. These terms may be modified at any time and without notice by the City of Lausanne, which shall not be held liable in any way for any misuse of the service.
ARTICLE 1 - DEFINITIONS
For the purposes of interpreting these General Terms of Use for the “Lausanne participe” Platform, the terms used below, whether in the plural or singular, are defined as follows:
Contributor: refers to any person who has created an “Account” through which they log in using a username and password that are strictly personal and confidential, and who participates on the Platform either to post a proposal or to comment on a proposal available on the Platform.
Contribution: refers to any proposal written by a Contributor that can be modified within thirty minutes.
Lausanne Participates: refers to the City of Lausanne’s digital participation platform, accessible to everyone, which brings together Proposals from Contributors and the Editor.
Content: refers to any content published by a Contributor on the Platform, including, but not limited to, any proposal or opinion on a proposal.
Account: refers to a Contributor’s personal space on the website https://participer.lausanne.ch, which allows them to access specific content and contribute to the creation of Content on the Platform.
Platform: refers to the digital tool, accessible to everyone via the website, through which Users can contribute via their “Account.”
Visitor: refers to any person who has access to and/or uses the Website without having opened an “Account” or used a Service.
ARTICLE 2 - PURPOSE
The purpose of these Terms of Use is to define the terms and conditions for using the Participation Platform provided by the Publisher and accessible to everyone.
The Editor has set up a participatory platform that allows Contributors to take part in participatory events and processes organized by the City of Lausanne.
ARTICLE 3 – SCOPE OF APPLICATION
The Platform’s Terms of Use apply, without restriction or reservation, to all services offered on the Platform.
The Platform’s Terms of Use are supplementary, where applicable, to the specific terms and conditions applicable to certain services offered within the various sections of the Site.
The Platform’s Terms of Use take effect upon their publication on the Site and remain in force until they are partially or fully amended by the Publisher.
ARTICLE 4 – CONTENT MODERATION
It is the responsibility of Contributors to ensure that their Content does not infringe on the rights and freedoms of others and complies with applicable regulations.
Content provided by Contributors is subject to post-publication moderation by the Editor, who reserves the right to remove or delete any Content that does not comply with laws and regulations, these Terms of Use, or the Platform’s Moderation Guidelines.
Contributors and Visitors are invited to report any Content that violates the principles and values listed above to the Editor via the reporting links on the Site or by sending an email to participer.lausanne.ch.
ARTICLE 5 – LIMITATION OF LIABILITY OF THE PUBLISHER
The information on this site is as accurate as possible, and the site is updated periodically; however, it may contain inaccuracies, omissions, or gaps. If you notice an omission, error, or what appears to be a malfunction, please report it by email to participation@lausanne.ch, describing the problem as precisely as possible (the page causing the issue, the action that triggered it, the type of computer and browser used, …).
Any content downloaded is done so at the user’s own risk and under their sole responsibility. Consequently, the City of Lausanne cannot be held liable for any damage to the user’s computer or any loss of data resulting from the download.
The City of Lausanne assumes no responsibility for hyperlinks on this website that direct users to other resources on the Internet.
PROCESSING OF PERSONAL DATA
ARTICLE 6 – RIGHT OF ACCESS AND CONFIDENTIALITY
In accordance with data protection laws, users have the right to access, correct, modify, and delete personal data concerning them.
Most of these rights can be exercised through the Contributor’s Account (data retrieval form, information modification, and account deletion). For any other requests, these rights may be exercised:
by mail to the Department of Housing, Environment, and Architecture | LEA General Secretariat | Sustainability and Participation Unit | Rue du Port-Franc 18 | P.O. Box 5354 | 1002 Lausanne
or electronically at participer.lausanne.ch
ARTICLE 7 – PROCESSING OF PERSONAL DATA
The information collected in connection with the creation and use of the Account, as well as the content published by the Contributor, is processed by the City of Lausanne solely for the purposes necessary to administer and moderate the event in which the Contributor is participating, as well as for thecompiling anonymized statistics. If the Contributor chooses to subscribe to the newsletter, the contact information provided during registration will be used for this purpose until the Contributor unsubscribes from the mailing list (the unsubscribe procedure is included in each newsletter).
Information regarding contributors is not shared with third parties, with the exception of the service provider contracted by the City of Lausanne to manage the platform or organize participatory initiatives (participation agents). These service providers are subject to strict confidentiality obligations and may not use this information for any purpose other than those specified by the City of Lausanne.
Regarding the Participatory Budget and in accordance with the “Directive on the Operation of the Participatory Budget of the Municipality of Lausanne,” only residents whose primary residence is in the Municipality of Lausanne, regardless of age or nationality, may vote on Participatory Budget projects. The collection of the additional data listed above is therefore necessary so that we can verify that you are indeed a resident of the City; it will be used solely for this purpose. This data will not be linked to your user account and will be deleted as soon as the Participatory Budget cycle in which you participated ends. Furthermore, it is not shared with third parties, with the exception of the service provider contracted to manage the platform and the identity verifiers. These parties are subject to strict confidentiality obligations and may not use the data for any purpose other than those prescribed by the City of Lausanne.”
ARTICLE 8 – USE AND CONFIGURATION OF COOKIES
The platform uses cookies that are necessary for its operation, as well as for measuring traffic and improving its performance. The data collected in this context is aggregated and anonymized. Contributors can disable the use of cookies by selecting the appropriate settings in their browser. However, this may prevent the use of certain features of the platform.


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